Support

Frequently Asked Questions

Sammy James avatar S2L Customer Success avatar
14 articles in this collection
Written by Sammy James and S2L Customer Success
I heard "Goodbye" or "Please Press 3 to stop reattempts" during a call and the call dropped. What does this mean?

'Goodbye' or 'Please press 3 to stop reattempts' prompts

Sammy James avatar
Written by Sammy James
Updated over a week ago
Why does the message "Sorry we are unable to connect to this inquiry" play?

'Sorry, we are unable to connect to this inquiry" message

Sammy James avatar
Written by Sammy James
Updated over a week ago
Incoming calls to my reps are routed through our internal PBX system. Can Speak2Leads work with this?

Routed through Internal PBX system

Sammy James avatar
Written by Sammy James
Updated over a week ago
Speak2Leads generated a call for a lead we did not receive from our lead source. How could this happen?

Lead notification emails from lead sources

Sammy James avatar
Written by Sammy James
Updated over a week ago